Legal Document
bd78's Privacy Policy
How your personal information is collected, stored, and kept secure — bd78 explains it all here with full transparency.
Welcome to the bd78 platform. Your privacy matters greatly to us. This privacy policy describes how bd78 collects, uses, stores, and protects your personal information. By using our website or services, you are considered to have agreed to the terms of this policy. Please read this document carefully.
This policy applies only to bd78's own services. If any third-party services are accessed through our platform, the third party's own privacy policy will apply, and bd78 bears no responsibility in that regard.
Table of Contents
SSL Protection
All your data is transmitted and stored using SSL encryption.
Access Control
Only authorized staff can access your account information.
Transparent Use
Your data is used only for stated purposes — never unnecessarily.
Your Control
You can view, correct, or request deletion of your stored data at any time.
Data Collection
bd78 collects certain types of personal information to operate its services. The information described below may be collected through various methods.
Information You Provide Directly
When you register an account or log in to bd78, you voluntarily provide certain information. This may include:
- Full name and date of birth
- Email address and mobile number
- National ID card or passport details for identity verification
- Payment account details for financial transactions (e.g., bKash, Nagad, Rocket, or bank account details)
- Account password (stored in encrypted form)
Automatically Collected Information
Some information is collected automatically while you use the bd78 platform. This includes:
- IP address and device type
- Browser type and version
- Navigation data across pages on the platform (session logs)
- Gaming activity and transaction history
- Information collected via cookies and similar tracking technologies
Information Received from Third Parties
We may sometimes receive information about you from third-party service providers, such as transaction verification data from payment processors. This data collection is always conducted lawfully and within applicable terms.
Purpose of Data Use
bd78 uses collected data only for the specific purposes listed below. Your personal information will not be used for any other purpose without your consent.
Account Management
Information is used to create, verify, and manage your account. Identity verification is an important step that ensures the security of your account.
Financial Transactions
Payment-related information is used to process deposits and withdrawals. Secure transactions are ensured via bKash, Nagad, Rocket, and bank transfers.
Customer Support
Your contact information is used to respond to your complaints or questions. Our support team provides service 24/7 in both Bengali and English.
Legal Compliance & Fraud Prevention
Relevant data is analyzed to prevent illegal activity, fraud, and money laundering. Data is also used to uphold responsible gaming policies.
Beyond the purposes listed above, we may send you promotional information with your prior consent. You may request to opt out of such communications at any time.
Data Storage & Security
bd78 has put in place both technical and organizational measures to keep your personal information secure. Security is not just a commitment for us — it is the core foundation of our platform.
Encryption
All communication between you and our servers is secured using SSL (Secure Sockets Layer) encryption technology. Your password is never stored in plain form — it is always kept in a transformed state using a strong hashing algorithm.
Access Control
Access to your personal information is granted only to staff who need it for their work. All staff operate under strict confidentiality policies and receive training accordingly.
Server Security
Our servers are housed in secure data centers. Regular security audits and vulnerability assessments are conducted to ensure no security gaps arise.
Acknowledgement of Limitations
No method of transmitting information over the internet is 100% secure. bd78 is committed to ensuring the highest level of protection, but it is not possible to guarantee the absolute security of any method. Keeping your account password confidential is your own responsibility.
Data Sharing & Disclosure
bd78 never sells or rents your personal information to third parties for commercial purposes. Information may be shared in the limited circumstances described below:
- Service Provider Partners: Minimum necessary information is shared with certain partners to provide essential services such as payment processing (bKash, Nagad, Rocket, bank), identity verification, or technical support. These partners are contractually bound to comply with bd78's privacy standards.
- Legal Obligations: We may be required to disclose information under a court order, government directive, or other valid legal process.
- Fraud & Crime Prevention: Information may be shared with relevant authorities to assist in investigating suspicious activity or fraudulent transactions.
- With Your Consent: Your prior consent will be obtained for any data sharing beyond the cases mentioned above.
When you leave the bd78 platform and visit a third-party website, that site's own privacy policy will apply. bd78 has no control over or responsibility for this.
Cookies & Tracking Technologies
bd78 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.
Essential Cookies
These cookies are necessary to maintain your login session and ensure the basic functionality of the platform. The service cannot be used without them.
Analytics Cookies
These cookies are used to understand which parts of the platform are used most, which helps improve the quality of the service.
Most browsers offer the ability to control cookies. You can disable cookies by changing your browser settings if you wish. However, doing so may cause some bd78 services to not work properly.
Your Rights
While with bd78, you have certain important rights over your own personal information. We respect these rights and are ready to help you exercise them.
Right of Access & Information
You may ask at any time what information we have stored about you and how it is being used. In response to this request, we will provide the information within a reasonable time.
Right to Rectification
If there are any errors or inaccuracies in your stored information, you may request that they be corrected. Keeping accurate information is also important for the security of your account.
Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, information related to legal obligations or ongoing transactions may need to be retained for a specified period.
Right to Restrict Processing
In certain cases, you may request that the processing of your data be restricted, though this may affect the availability of some services.
To exercise any of the rights above, please contact our support team. After verifying your identity, we will process your request as quickly as reasonably possible.
Protection of Minors
bd78 is intended only for individuals aged 21 and above. We do not knowingly collect information from anyone under the age of 21. Our registration process includes age verification measures.
If we become aware that information from a minor has been collected inadvertently, we will delete it immediately and close the associated account. If you believe a minor is using our platform, please notify our support team.
For more information on responsible gaming, please visit our Responsible Gaming page.
Data Retention Period
Your personal information is stored only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.
- Active Account Data: All relevant information is retained for as long as the account remains active.
- Closed Account Data: Even after an account is closed, certain information may need to be retained for a defined period for legal, regulatory, or financial compliance reasons.
- Transaction Records: Records of financial transactions are retained for a specified period in accordance with legal requirements.
- Cookies & Session Data: Session cookies are deleted when the browser is closed. Persistent cookies expire automatically after a set period.
Once the retention period ends, data is securely deleted so that it cannot be recovered.
Policy Changes
bd78 reserves the right to review and update this privacy policy as needed. If any significant changes are made to the policy, we will notify you in the following ways:
- A notification will be displayed when you access the platform.
- A notice may be sent to your registered email address.
- The "Last Updated" date at the top of this page will change.
Continued use of bd78 after any changes will be considered as your agreement to the updated policy. It is therefore recommended that you review this page regularly.
If you have any questions about policy changes, please do not hesitate to contact our support team.
Contact
For any questions, comments, or requests regarding this privacy policy or your personal information, please contact us. Our support team is available 24 hours a day, 7 days a week in both Bengali and English.
Live Chat
Use our live chat for quick support. Our dedicated team is available 24 hours a day, 7 days a week.
This privacy policy applies to all services of bd78. For complete details on rules and conditions, please visit our Terms & Conditions page. You can also visit our FAQ page to learn more.